Privacy - STERN.ONE

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Privacy
Privacy Policy of stern.one

 
Stern.one collects some Personal Data from its Users.
 
Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.

 
Owner and Data Controller

 
Stern KG des Mair Tomas
S. Baumgartnerstraße 8A
39049 Sterzing
Italien BZ

 
Owner contact email: stern@stern.one

 
Types of Data collected
 
Among the types of Personal Data that stern.one collects, by itself or through third parties, there are: Usage Data, Cookies, first name, last name, gender, date of birth, phone number, VAT Number, address, fax number, country, province, email address, ZIP/Postal code, various types of Data, city, Tax ID and website.
 
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using stern.one.
Unless specified otherwise, all Data requested by stern.one is mandatory and failure to provide this Data may make it impossible for stern.one to provide its services. In cases where stern.one specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by stern.one or by the owners of third-party services used by stern.one serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
 
Users are responsible for any third-party Personal Data obtained, published or shared through stern.one and confirm that they have the third party's consent to provide the Data to the Owner.

 
Mode and place of processing the Data

 
Methods of processing
 
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of stern.one (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

 
Legal basis of processing
 
The Owner may process Personal Data relating to Users if one of the following applies:

 
     
  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  •  
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  •  
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
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  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  •  
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
 

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 
Place
 
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
 
If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

 
Retention time
 
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

 
Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.
Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
 

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 
The purposes of processing
 
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: SPAM protection, Tag Management, Remarketing and behavioral targeting, Analytics, Contacting the User, Managing contacts and sending messages, Handling payments, Heat mapping and session recording and Displaying content from external platforms.
 
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

 
Detailed information on the processing of Personal Data

 
Personal Data is collected for the following purposes and using the following services:

 
Analytics
 
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
 
Google AdWords conversion tracking (Google Inc.)
 
Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on stern.one.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
Facebook Ads conversion tracking (Facebook, Inc.)
 
Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on stern.one.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
Google Analytics with anonymized IP (Google Inc.)
 
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of stern.one, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy PolicyOpt Out.

 
Contacting the User

 
Contact form (stern.one)
 
By filling in the contact form with their Data, the User authorizes stern.one to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
 
Personal Data collected: address, city, country, date of birth, email address, fax number, first name, gender, last name, phone number, province, Tax ID, various types of Data, VAT Number, website and ZIP/Postal code.

 
Phone contact (stern.one)
 
Users that provided their phone number might be contacted for commercial or promotional purposes related to stern.one, as well as for fulfilling support requests.
 
Personal Data collected: phone number.

 
Mailing list or newsletter (stern.one)
 
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning stern.one. Your email address might also be added to this list as a result of signing up to stern.one or after making a purchase.
 
Personal Data collected: country, email address, first name, gender and last name.

 
Displaying content from external platforms
 
This type of service allows you to view content hosted on external platforms directly from the pages of stern.one and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

 
TripAdvisor widget (TripAdvisor LLC)
 
TripAdvisor widget is a content visualization service provided by TripAdvisor LLC that allows stern.one to incorporate content from that external platform on its pages.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
Google Maps widget (Google Inc.)
 
Google Maps is a maps visualization service provided by Google Inc. that allows stern.one to incorporate content of this kind on its pages.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
YouTube video widget (Google Inc.)
 
YouTube is a video content visualization service provided by Google Inc. that allows stern.one to incorporate content of this kind on its pages.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
Managing contacts and sending messages
 
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

 
Remarketing and behavioral targeting
 
This type of service allows stern.one and its partners to inform, optimize and serve advertising based on past use of stern.one by the User.
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

 
Remarketing through Google Analytics for Display Advertising (Google Inc.)
 
Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy PolicyOpt Out.

 
Facebook Remarketing (Facebook, Inc.)
 
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of stern.one with the Facebook advertising network.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy PolicyOpt Out.

 
AdWords Remarketing (Google Inc.)
 
AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of stern.one with the Adwords advertising network and the Doubleclick Cookie.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy PolicyOpt Out.

Instagram (Facebook Inc.)
Instagram is a photo and video-sharing social networking service owned by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy Opt Out.

 
SPAM protection
 
This type of service analyzes the traffic of stern.one, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

 
Google reCAPTCHA (Google Inc.)
 
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
Tag Management
 
This type of service helps the Owner to manage the tags or scripts needed on stern.one in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

 
Google Tag Manager (Google LLC)
 
Google Tag Manager is a tag management service provided by Google LLC.
 
Personal Data collected: Cookies and Usage Data.
 
Place of processing: United States – Privacy Policy.

 
The rights of Users

 
Users may exercise certain rights regarding their Data processed by the Owner.

 
Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them.
 
In particular, Users have the right to do the following:

 
     
  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
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  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
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  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
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  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
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  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
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  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
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  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
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  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
 

Details about the right to object to processing

 
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
 
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

 
How to exercise these rights
 
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 
Applicability of broader protection standards
 
While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards.
 
Such broader protection standards apply when the processing:

 
     
  • is performed by an Owner based within the EU;
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  • concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users;
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  • concerns the Personal Data of Users who are in the EU and allows the Owner to monitor such Users’ behavior taking place in the EU.
 

Additional information about Data collection and processing

 
Legal action
 
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of stern.one or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

 
Additional information about User's Personal Data
 
In addition to the information contained in this privacy policy, stern.one may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

 
System logs and maintenance
 
For operation and maintenance purposes, stern.one and any third-party services may collect files that record interaction with stern.one (System logs) use other Personal Data (such as the IP Address) for this purpose.

 
Information not contained in this policy
 
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

 
How “Do Not Track” requests are handled
 
Stern.one does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 
Changes to this privacy policy
 
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within stern.one and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 
Definitions and legal references

 
Personal Data (or Data)
 
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

 
Usage Data
 
Information collected automatically through stern.one (or third-party services employed in stern.one), which can include: the IP addresses or domain names of the computers utilized by the Users who use stern.one, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

 
User
 
The individual using stern.one who, unless otherwise specified, coincides with the Data Subject.

 
Data Subject
 
The natural person to whom the Personal Data refers.

 
Data Processor (or Data Supervisor)
 
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

 
Data Controller (or Owner)
 
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of stern.one. The Data Controller, unless otherwise specified, is the Owner of stern.one.

 
Stern.one (or this Application)
 
The means by which the Personal Data of the User is collected and processed.

 
Service
 
The service provided by stern.one as described in the relative terms (if available) and on this site/application.

 
European Union (or EU)
 
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

 
Cookies
 
Small sets of data stored in the User's device.

 
Legal information
 
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
 
This privacy policy relates solely to stern.one, if not stated otherwise within this document.
 
© 2018 STERN
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